Jagcosmetics.com offers free shipping on all orders over $99 within Canada. For orders under $99 CAD, the shipping cost is $10.00 CAD.
All orders are sent with express shipping.
Orders will be shipped within 24 business hours of the order and delivered within 1-2 business days.
If we can't fulfill your order you will be notified within 24 hours.
** Please note that due to holiday hours, orders will take longer than the usual 1-2 business days to fulfill.**
Jagcosmetics.com does not accept returns or exchanges on any opened, unsealed, or used products unless you have experienced an allergic reaction* or in the case of defective product packaging.
We will exchange or refund a product if it has not been opened, damaged or used. All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt.
Shipping charges will not be refunded or credited. We reserve the right to deduct the shipping costs from returned/exchanged items that had originally qualified for free shipping.
We will refund or credit the individual product that caused the allergic reaction. All reactions must be reported within the first 48 hours of use. Jagcosmetics.com reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.
Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.
Jagcosmetics.com offers free samples with most orders. Our Skin Care Specialists will choose samples that compliment your order.
From time to time, jagcosmetics.com will promotional items and discounts. Please make sure to sign up for our promotional emails to learn about our promotions and sales as they become available.
The Jag Cosmetics subscription service allows you to receive your product refills on a regular schedule that works best for you. Opt for delivery either every month, 3 months, or 6 months and receive a 10% discount on that product each time.